curl --request POST \
--url 'https://api.flashcat.cloud/incident/resolve?app_key=' \
--header 'Content-Type: application/json' \
--data '
{
"incident_ids": [
"69da451ef77b1b51f40e83ee"
],
"root_cause": "Memory leak in the connection pool caused by a missing cleanup call.",
"resolution": "Deployed hotfix v2.3.1 and restarted the affected service."
}
'import requests
url = "https://api.flashcat.cloud/incident/resolve?app_key="
payload = {
"incident_ids": ["69da451ef77b1b51f40e83ee"],
"root_cause": "Memory leak in the connection pool caused by a missing cleanup call.",
"resolution": "Deployed hotfix v2.3.1 and restarted the affected service."
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
incident_ids: ['69da451ef77b1b51f40e83ee'],
root_cause: 'Memory leak in the connection pool caused by a missing cleanup call.',
resolution: 'Deployed hotfix v2.3.1 and restarted the affected service.'
})
};
fetch('https://api.flashcat.cloud/incident/resolve?app_key=', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.flashcat.cloud/incident/resolve?app_key=",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'incident_ids' => [
'69da451ef77b1b51f40e83ee'
],
'root_cause' => 'Memory leak in the connection pool caused by a missing cleanup call.',
'resolution' => 'Deployed hotfix v2.3.1 and restarted the affected service.'
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.flashcat.cloud/incident/resolve?app_key="
payload := strings.NewReader("{\n \"incident_ids\": [\n \"69da451ef77b1b51f40e83ee\"\n ],\n \"root_cause\": \"Memory leak in the connection pool caused by a missing cleanup call.\",\n \"resolution\": \"Deployed hotfix v2.3.1 and restarted the affected service.\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.flashcat.cloud/incident/resolve?app_key=")
.header("Content-Type", "application/json")
.body("{\n \"incident_ids\": [\n \"69da451ef77b1b51f40e83ee\"\n ],\n \"root_cause\": \"Memory leak in the connection pool caused by a missing cleanup call.\",\n \"resolution\": \"Deployed hotfix v2.3.1 and restarted the affected service.\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.flashcat.cloud/incident/resolve?app_key=")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"incident_ids\": [\n \"69da451ef77b1b51f40e83ee\"\n ],\n \"root_cause\": \"Memory leak in the connection pool caused by a missing cleanup call.\",\n \"resolution\": \"Deployed hotfix v2.3.1 and restarted the affected service.\"\n}"
response = http.request(request)
puts response.read_body{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"data": {}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InvalidParameter",
"message": "The specified parameter is not valid."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "Unauthorized",
"message": "You are unauthorized."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "RequestTooFrequently",
"message": "Request too frequently."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InternalError",
"message": "We encountered an internal error, and it has been reported. Please try again later."
}
}Resolve incident
Mark an incident as resolved.
curl --request POST \
--url 'https://api.flashcat.cloud/incident/resolve?app_key=' \
--header 'Content-Type: application/json' \
--data '
{
"incident_ids": [
"69da451ef77b1b51f40e83ee"
],
"root_cause": "Memory leak in the connection pool caused by a missing cleanup call.",
"resolution": "Deployed hotfix v2.3.1 and restarted the affected service."
}
'import requests
url = "https://api.flashcat.cloud/incident/resolve?app_key="
payload = {
"incident_ids": ["69da451ef77b1b51f40e83ee"],
"root_cause": "Memory leak in the connection pool caused by a missing cleanup call.",
"resolution": "Deployed hotfix v2.3.1 and restarted the affected service."
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
incident_ids: ['69da451ef77b1b51f40e83ee'],
root_cause: 'Memory leak in the connection pool caused by a missing cleanup call.',
resolution: 'Deployed hotfix v2.3.1 and restarted the affected service.'
})
};
fetch('https://api.flashcat.cloud/incident/resolve?app_key=', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.flashcat.cloud/incident/resolve?app_key=",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'incident_ids' => [
'69da451ef77b1b51f40e83ee'
],
'root_cause' => 'Memory leak in the connection pool caused by a missing cleanup call.',
'resolution' => 'Deployed hotfix v2.3.1 and restarted the affected service.'
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.flashcat.cloud/incident/resolve?app_key="
payload := strings.NewReader("{\n \"incident_ids\": [\n \"69da451ef77b1b51f40e83ee\"\n ],\n \"root_cause\": \"Memory leak in the connection pool caused by a missing cleanup call.\",\n \"resolution\": \"Deployed hotfix v2.3.1 and restarted the affected service.\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.flashcat.cloud/incident/resolve?app_key=")
.header("Content-Type", "application/json")
.body("{\n \"incident_ids\": [\n \"69da451ef77b1b51f40e83ee\"\n ],\n \"root_cause\": \"Memory leak in the connection pool caused by a missing cleanup call.\",\n \"resolution\": \"Deployed hotfix v2.3.1 and restarted the affected service.\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.flashcat.cloud/incident/resolve?app_key=")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"incident_ids\": [\n \"69da451ef77b1b51f40e83ee\"\n ],\n \"root_cause\": \"Memory leak in the connection pool caused by a missing cleanup call.\",\n \"resolution\": \"Deployed hotfix v2.3.1 and restarted the affected service.\"\n}"
response = http.request(request)
puts response.read_body{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"data": {}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InvalidParameter",
"message": "The specified parameter is not valid."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "Unauthorized",
"message": "You are unauthorized."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "RequestTooFrequently",
"message": "Request too frequently."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InternalError",
"message": "We encountered an internal error, and it has been reported. Please try again later."
}
}Restrictions
| Aspect | Value |
|---|---|
| Rate limits | 1,000 requests/minute; 50 requests/second per account |
| Permissions | Incidents Manage (on-call) |
Usage
- When a resolution form applies,
custom_fields,summary, andimagesmust match its visible elements and required rules. - For a batch, form values are accepted only when every selected incident resolves to the same form; otherwise resolve incidents individually.
- The legacy
valuesandcustom_valuesproperties are rejected; usecustom_fields. - Audited — changes are recorded in the audit log.
Authorizations
App key issued from the Flashduty console under Account → APP Keys. Required on every public API call. Keep it secret — it grants the same access as the owning account.
Body
Parameters for resolving one or more incidents.
Incident IDs to resolve. At most 100 per call.
1 - 100 elements^[0-9a-fA-F]{24}$Optional root cause note applied to every resolved incident.
1024Optional resolution note applied to every resolved incident.
1024New incident description, up to 6,144 characters. When set, it replaces the current description before the incident closes.
6144Custom field values for the resolution form. Allowed keys and values depend on the incident's visible form.
Images attached to the resolution timeline entry.
Show child attributes
Show child attributes
Form summary recorded as a timeline comment. Accepted only when the resolution form contains a summary element.
Response
Success
Success response envelope. On every 2xx response, request_id identifies the call (also mirrored in the Flashcat-Request-Id header) and data holds the endpoint-specific payload. Failure responses use a different shape — see ErrorResponse.
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